What Social Media Platforms Should A Law Firm Focus On?

June 30 , 2025 | BY Matthew Stark

social media

A Referral-Driven Strategy That Actually Works

Not every social media platform is worth your time. And in legal marketing, time wasted is opportunity lost. If you’ve ever asked yourself, “What platforms should our law firm focus on?” the answer isn’t as simple as “all of them.” It’s about identifying where your referrals are coming from and investing in the platforms that move the needle for your practice.

While many attorneys assume they need to be everywhere, the most successful firms take a different approach: they double down on the few channels that generate real leads. Below is a breakdown of the most valuable platforms for law firms based on referral traffic, content strategy, and client intent.

Start With Your Most Reliable Source: Facebook For Friends, Family, And Word-Of-Mouth Referrals

Facebook continues to be the referral engine that powers many law firms, especially in practice areas like personal injury, DUI, family law, and criminal defense. Why? Because most referrals still happen through personal networks, and Facebook is where those networks live.

When someone’s facing a legal crisis, they often ask their community: “Who knows a good lawyer? That conversation usually happens via private messages or in Facebook groups. If your firm has a consistent presence, people are more likely to tag you, share your posts, or recommend your name.

Here’s how to use Facebook effectively:

  • Post client-centered content at least 2–3 times per week. Focus on stories, results (no legalese), and community involvement.
  • Use video: A 30-second clip of you explaining “what to do if you’re pulled over for DUI builds instant trust.
  • Engage with local groups: Be active (without being salesy) in city-specific Facebook groups, especially those tied to business networking, parenting, or homeowner issues.
  • Run retargeting ads: Someone visits your website and then sees your testimonial video the next day on Facebook. This builds familiarity and often leads to a call.

Facebook isn’t where people start their legal research; it’s where they validate a recommendation. If your content looks active, personal, and human, you’re more likely to be the name they share. 

Instagram: Turn Your Firm Into A Visual Brand People Trust

Instagram isn’t about courtroom victories; it’s about trust, presence, and relatability. Legal services are intimidating, so people are drawn to lawyers who feel approachable. Instagram gives you a chance to tell your firm’s story in pictures and short videos that feel real.

Instagram works best for:

  • Solo or small firm attorneys who want to showcase personality and client care.
  • Family law, injury, criminal defense, or immigration lawyers where empathy matters.
  • Lawyers in competitive markets that are trying to differentiate by style, story, or mission.

Content ideas that work:

  • Behind-the-scenes posts: “This is our intake team. These are the people who pick up when you call.”
  • Client journey visuals: Without violating privacy, post about case milestones or wins using metaphor and emotional language.
  • Story Highlights: Use them to answer FAQs like “What to expect in your first consultation.”

Instagram also fuels private referrals, especially among women, young professionals, and community influencers. You may not see public engagement, but people are screenshotting and forwarding your profile when a friend needs a lawyer.

LinkedIn: The Referral Engine For Business, Litigation, And High-Value Clients

LinkedIn is not just for corporate attorneys. It’s for referral relationships. If you’re in business litigation, estate planning, employment law, or any field where CPAs, brokers, or HR directors may send you clients, you need a strong LinkedIn presence.

This platform is about authority and clarity, not selfies or trending audio.

Here’s how to stand out:

  • Publish 1–2 posts per week that showcase your insight into recent legal changes, case strategy, or professional ethics.
  • Share wins without bragging. For example: “Today, we helped a business owner recover $1.2M after a broken contract. Here’s what it means for others facing the same risk.”
  • Comment on others’ content regularly. Most referrals come from people who see your name consistently, not just your profile once.

You’re not looking to go viral. You’re looking to be visible to the right people, those who may say, “You should talk to [your name]. I follow them on LinkedIn.”

TikTok And YouTube Shorts: Short Legal Tips For High Engagement And Fast Trust

Most lawyers still underestimate the power of short-form video. Yet platforms like TikTok and YouTube Shorts are exploding with legal content, and users are watching. Not for entertainment, but for quick, useful answers to real-life problems.

These platforms work especially well for:

  • Criminal defense lawyers explaining arrest procedures
  • Family law attorneys offering insights on child custody
  • Injury attorneys answering common accident or insurance questions

Why short-form video converts:

  • It builds instant authority without sounding like an ad.
  • It introduces your personality, calm, confident, and helpful.
  • It ranks in search: TikTok and YouTube Shorts now appear in Google results for common legal queries.

Start simple:

  • Can I refuse a breath test in Florida?
  • What if my ex violates our custody order?”
  • Do I need a lawyer after a minor car accident?”

You don’t need a script, just your phone, decent lighting, and 30 seconds of clarity. Over time, these videos stack up and establish your voice as the go-to resource in your niche.

Bonus tip: Upload your Shorts to both platforms. It doubles reach with zero extra effort.

Don’t Waste Time Everywhere, Dominate The Right Places

Many law firms spread themselves thin, trying to “have a presence on every social media platform without understanding the behavior of legal consumers. The truth is, most of your cases come from referrals, personal, professional, or past-client driven.

That’s why your time is better spent being intentional:

  • Facebook: Where your community shares names
  • Instagram: Where people decide if they like you
  • LinkedIn: Where high-value referrals are watching
  • TikTok & Shorts: Where people discover you before they search on Google

 Pick 2–3 platforms. Get consistent. And remember, this isn’t about going viral. It’s about being visible, credible, and referable.

Law Firm Social Media Lead Generation Frequently Asked Questions

Do I Need To Be On Every Platform To Get Legal Clients?

No. In fact, spreading yourself across too many platforms often dilutes your efforts. Focus on 2–3 channels that align wih how your clients find you, typically Facebook, Instagram, and LinkedIn for referrals, or TikTok and YouTube Shorts for search exposure.

How Often Should A Law Firm Post On Social Media?

Start with 2–3 times per week per platform. Consistency matters more than frequency. The key is quality: share stories, client wins, FAQs, or behind-the-scenes content. Short videos tend to perform better than text-heavy posts.

Is TikTok Really Worth It For Lawyers?

Yes, especially for criminal defense, personal injury, and family law attorneys. It’s not about dancing or going viral. It’s about giving clear, useful legal tips in a format people trust. Many lawyers are landing real consultations from 30-second videos.

What Kind Of Content Works Best For Legal Instagram Accounts?

Client stories (anonymized), firm milestones, day-in-the-life posts, and short legal tips all work well. Instagram is a visual trust-building tool. Use it to humanize your firm and show prospective clients that you care and communicate well.

How Can I Track Which Platform Is Driving The Most Referrals?

Use custom phone numbers, links with UTM tags, and ask every new caller how they found you. Over time, patterns will emerge. Prioritize the platforms that send the most qualified leads, not just the most clicks.

Build The Right Presence In The Right Places With FORWARD Lawyer Marketing

Your clients are already on social media. The question is, will they see you there when they need legal help? At FORWRD Lawyer Marketing, we help law firms build the kind of social presence that leads to calls, consultations, and signed retainers, not just likes.

From short-form video production to content strategy, platform audits, and weekly posting, we build your law firm’s visibility in the places where your next referral is already looking.

Contact FORWARD Lawyer Marketing at (888) 590-9687 for your free consultation to identify the social media platforms that will actually grow your practice. You don’t need more noise. You need smart visibility where it counts.