Fulfillment Policy

Product and Service Descriptions:

We provide comprehensive marketing services tailored to your business needs, including but not limited to:

  • SEO Optimization: Improve your website’s search engine ranking.
  • Pay-Per-Click Advertising: Targeted advertising campaigns.
  • Content Marketing: Create and distribute valuable content.
  • Social Media Management: Enhance your social media presence.

Each service comes with a detailed strategy plan, progress reports, and regular consultations.

Currency Display:

All prices are listed in USD ($). If you are an international customer, please ensure your payment method supports transactions in USD.

Contact Information:

We are here to help! You can reach us through multiple contact methods:

  • Email: [email protected]
  • Phone: (773) 227-3269
  • Live Chat: Available on our website 24/7/365.
  • Please note, although we’ll have a live hat available on our site at all times, responses from someone at our office may take longer. We will generally respond within the business day, or the next business day if a weekend.

Fulfillment Policies:

  1. Refund Policy:
    • Eligibility: Refunds are provided on a case-by-case basis. Contact us within 7 days of your billing date if you are not satisfied with our services.
    • Process: Email us at [email protected] with your account details and refund request. Approved refunds will be processed within 14 business days.
  2. Delivery Policy:
    • Service Delivery: Once payment is confirmed, we commence the marketing services as outlined in your agreement. Progress reports will be shared regularly.
    • Physical Goods: Not applicable as our services are delivered digitally.
  3. Return Policy:
    • Digital Services: As our services are digital and customized, returns are not applicable.
  4. Cancellation Policy:
    • Subscription Cancellation: You can cancel your subscription within the parameters of your agreement by emailing [email protected]. Our agreements do ask for a 30-day cancellation notice so the effective cancellation date will be 30 days from written cancellation notice.

Restrictions Disclosure:

Our services are available worldwide except where prohibited by law. Specific restrictions may apply based on your country’s regulations.

Privacy Policy:

We value your privacy. Our Privacy Policy (https://fwd-lawyermarketing.com/privacy-policy/) explains how we collect, use, and protect your information. Your data is only used to provide and improve our services.

Physical Address:

Our office is located at:
460 N Main St Suite 209
Glen Ellyn, IL 60137

Promotion and Discount Conditions:

All promotions, discounts, or trials are subject to the following conditions:

  • Validity: Promotions are valid for new customers only and for the specified period.
  • Non-Transferable: Discounts and trials cannot be transferred or redeemed for cash.

PCI Compliance and Security:

We are PCI compliant, ensuring that your payment information is securely processed. Our website uses HTTPS and other best practices to protect your data. For more details on how Stripe ensures secure payments, visit our Security Page.

Accepted Payment Methods:

We accept the following credit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

Brand logos are displayed on invoices for your convenience.
If you need further assistance, please don’t hesitate to reach out through any of the below methods:

  • Email: [email protected]
  • Office:  (773) 227-3269
  • Live Chat: Available on our website 24/7/365