How to Encourage Followers To Refer People To Your Law Firm

July 1 , 2025 | BY Matthew Stark

social media marketing

If you’ve ever struggled with asking for referrals on social media without sounding pushy or transactional, you’re not alone. Most law firms walk a fine line between staying professional and showing up where clients spend their time. The truth is, referrals remain one of the most powerful sources of new legal business—but only if you ask the right way.

The good news? You don’t need to use tacky slogans like “We love referrals!” or post awkward graphics begging for business. You just need to understand how to use language that invites sharing, not selling. When done correctly, encouraging referrals becomes part of your story—not a distraction from it.

Here’s how to do it.

Start With Empathy, Not The Ask

People don’t refer lawyers because you want more clients. They refer lawyers because they remember how it felt to go through something hard—and how you helped them through it. That means your referral prompts should never start with a sales message. They should start with a reminder of what someone else might be going through.

Try phrases like:

  • “This kind of situation is more common than people think…”
  • “If you know someone who’s facing this kind of challenge…”
  • “It’s hard to know what to do when something like this happens. If someone close to you is going through it, we’re here.”

This keeps the focus on helping others, not helping your firm. 

People are far more willing to share something that’s framed around support, education, or compassion—not self-promotion.

Tell A Story That Makes People Say, “That Sounds Like My Friend”

One of the easiest ways to spark referrals without ever asking for them is by sharing short, anonymized stories of past clients. Stories trigger memory. They make people think about their brother, co-worker, or neighbor who went through something similar—and that’s the moment when sharing happens.

Let’s say you’re a criminal defense attorney. Instead of saying, “Tag a friend who needs a lawyer, you post:

“We recently helped a college student who was arrested for DUI after a first-time mistake. No injuries, no record. Just fear and a future at risk. We were able to protect his license and help him avoid jail.

This happens more often than people realize. If someone you know is facing something like this, tell them not to panic—they can call us.”

No begging. No gimmicks. Just a powerful story, a human connection, and an invitation to share.

Use Soft, Inclusive Language In Your Captions

Social media users are overwhelmed with content. The moment you sound like you’re pitching, you lose attention—and trust. That’s why the best referral prompts sound like part of the conversation, not a pitch at the end of it.

Avoid phrases like:

  • “Please send us your referrals!
  • “We’re accepting new clients—tag a friend.
  • Do you know someone who needs a lawyer? Call us now.”

Instead, go with more natural, client-centered phrases:

  • “This is something we see often. If you or someone close to you ever needs to talk, we’re here.”
  • These are hard situations to go through alone. If someone you care about is facing something like this, feel free to share.”
  • Most people don’t know their rights until it’s too late. This might be useful to someone in your circle.”

This language creates distance from the sale and centers the conversation around care and information. It also gives your audience permission to share without feeling like they’re doing sales work for you.

Create Shareable Content That Makes Your Followers Look Helpful

If your content makes people feel smart, kind, or informed when they share it—they will. This is especially true for legal content. Many people want to help others, but they’re not sure what advice to give. If you become the source, they’ll pass your post along.

Here’s how to make your content more shareable:

  • Use common questions: “What should I do if I get into a minor car accident? or “Can I be arrested for self-defense?”
  • Answer it simply: Avoid legal jargon. Make it something a friend could explain.
  • Include a soft nudge to share: “This happens more than you’d think. Feel free to save or pass this along.”

Avoid branding your content with referral requests. Focus instead on making it useful, clear, and human. Your followers will share it because it helps them help others. 

Engage With Comments To Keep The Referral Loop Going

A client referral often starts in the comments section. Someone may tag a friend, and that friend will ask, “Is this who you used? or “Do they handle custody cases too?That’s your moment.

When you see these interactions, respond quickly—but gently.

Examples:

  • “Thanks for tagging, Sarah. Yes, we work with families going through that. Happy to chat privately if it would help.”
  • Hi Mike, we’ve helped people in situations just like that. Let us know if we can answer any questions for your friend.”

Avoid sounding like a chatbot. Speak the way you would in person. This shows you’re available, attentive, and human—three traits that build referral trust faster than any ad can. 

Frequently Asked Questions About Social Media Referral Marketing For Law Firms

Can I Ask For Referrals On Social Media Without Sounding Desperate?

Yes—but the key is to avoid direct asks. Focus on stories, education, and soft invitations like feel free to share this with someone going through something similar. Your tone should always be focused on service, not need.

What Kinds Of Posts Trigger Referrals Most Naturally?

Short case stories, helpful legal tips, FAQs, and crisis-related checklists tend to trigger referrals because they make people think about someone in their life who might be struggling with a similar issue.

Is It Better To Post Reviews Or Stories For Referral Content?

Both work. Reviews offer third-party validation. But stories—especially ones written like real experiences—create emotional connection and memory triggers that lead to more direct sharing.

Should I Mention That I’m Taking New Clients?

You can, but subtly. Instead of “We’re accepting new clients, try: If you or someone you care about needs guidance,we’re available to help. This keeps the focus on your service and doesn’t pressure the audience.

How Often Should I Post Referral-Friendly Content?

Every week. But alternate your content types—educational, story-driven, testimonial, and news-based—so your feed doesn’t feel repetitive. The key is consistency, not frequency.

Build A Referral-Driven Brand With FORWARD Lawyer Marketing

If you’re tired of begging for referrals and ready to build a content strategy that attracts them naturally, we can help. At FORWARD Lawyer Marketing, we help law firms like yours write, design, and share content that gets passed around—and gets the phone ringing.

From weekly post templates to story-driven referral campaigns, we’ll build your law firm’s social presence around empathy and trust, not pressure.

Contact FORWARD Lawyer Marketing at (888) 590-9687 for your free consultation. Let’s make your next client come from a friend, not an ad.