Do you want to get more leads for your law firm? Live chat is the way to go.
The younger clients you’re seeing now in divorce, estate planning, and personal injury don’t always want to pick up the phone right away and call an attorney. People who went to high school in the early 2000s grew up with these instant messaging services — it’s just what they’re used to.
Love it or hate it, texting is now a major point of initial context between attorneys and clients. Getting live chat for your law firm’s website just makes sense.
We provide live chat services for lawyers through a service that caters specifically to attorneys. Further, we use our experience working with law firms across the country to customize our clients’ chat experiences.
Feel free to check it out right now — simply start typing in the chat window that appears on this page. Except for a custom-tailored appearance and interaction, what you see here is exactly what you would get.
Facebook has some excellent chat tools. It’s true: Law firm social media management is definitely a major element of online success. Even so, it isn’t everything.
You need live chat on your website for a number of reasons. First and foremost, it works. Additionally, chat messaging has the following advantages:
The list goes on. Social media provides a valuable lead generation tool, but having your own live chat takes it to a higher level.
Live chat is a versatile mix of lead generation and client intake. From your prospective client’s perspective, a small window appears on your website. The client can then choose to interact with the window, engaging in a conversation with the chat representative.
On the back end, it’s a little more complicated. The chat on your website routes through a third-party service. This service connects your potential client to a live representative that specializes in chat for attorneys. Of course, that only happens if you use a service that specifically caters to lawyers and law firms.
After connecting, the representative interacts with your visitor. There is a screening process to ensure that the person is looking for legal services and, if so, the type of services you offer at your firm.
At FORWARD Lawyer Marketing, we partner with a live chat firm that has dedicated lawyer marketing services. We have the experience to make all of the extra features work overtime, generating the highest quality leads possible for your law firm.
Give us a call today at (888) 590-9687 to get started. Alternatively, feel free to contact us through our chat function — you’ll see firsthand how it all works.
Here is what some real clients have to say about Us
Many thanks to Forward Lawyer Marketing for creating our website. Anderson & Anderson, LLP was particularly impressed with the quick and comprehensive responses to our many questions. Open communication is vital in conducting business, and…
KAREN ANDERSON
CRIMINAL DEFENSE LAW FIRMVery professional, responsive, innovative and willing to adapt to your needs. I have used MANY marketing companies over the years and Forward is the best I have encountered.
MARK DIAZ
CRIMINAL DEFENSE ATTORNEYI have been using Forward Marketing for over 4 years now and I could not be happier with their services. They are always on top of my website mods/updates and the blogs that they create…
SHANI BROOKS
PERSONAL INJURY LAWYERMatt and his team have knowledge and flexibility to create an effective marketing campaign trailered to fit any need. I would recommend working with Forward.
EDDIE NASSER
ESTATE PLANNING & PROBATE LAWYER"Matt Stark and his team at Forward Lawyer Marketing have been nothing short of exceptional. From the moment we began strategizing about using our website as a marketing tool to the follow through and realization…
MATT BRUNING
DIRECTOR OF MARKETING - FAMILY LAWYERI have worked with several website designers and marketers and Matt is by far the best. He takes the time to understand what your goals are and ensures you are happy with the results. Highly…
EDWARD FARMER
VETERANS DISABILITY LAWYERI have been working with Matt from the time he started his company, and through all the years we have been associated, Matt's level of service was exemplary. I did not have a huge marketing…
MARY ANN COVONE
PERSONAL INJURY LAWYER
We are a team of seasoned professionals who understand the legal marketing space and how to drive results for your specific area of practice. We shoot it to you Straight. No cheesy sales pitches or false promises. After understanding your practice and its goals, we’ll develop a custom solution tailored to your needs. Our personal approach to your practice is what sets us apart from other agencies. Think of us as your own in-house marketing manager, without the salary. Established in 2013, we have worked with hundreds of firms nationwide helping them establish and improve their online presence.
